How Could You be a Better Manager?

Interview with "Pam Butterfield, president of Business Success Tools, LLC, a consulting and management coaching company based in Manchester, Conn."

Q: What's the biggest mistake that you see managers making on a regular basis? I think one of the biggest mistakes managers make is that they're not setting aside time to be a manager. When you're not a manager, you're being paid to get work done. When you're a manager, you're getting paid to define the work, to make assignments, to monitor the progress and quality of what's being done, to help people who aren't performing address what the gaps are. A lot of managers are not comfortable giving feedback and receiving feedback. It's easier to
ignore those things.

http://itmanagement.earthweb.com/career/article.php/3579891